Many residences are increasing the cost of services and have refused to reimburse residents for services not provided during the pandemic. However, when it comes to lease disputes, there is no possibility of collective action or collective representation by seniors' organizations. It is therefore up to the resident (who is generally over 80 years of age) to contest the increase with the Régie du logement.
Provide for the possibility of taking collective action, including through seniors' rights associations;
Set up a section at the Régie du logement devoted to problems specific to private seniors' residences (RPAs);
Establish that a decision rendered at the Régie du logement concerning RPPs on a subject that concerns the majority of the building's residents is applicable to all residents with similar clauses or increases;
That the Ministère de la Santé et des Services sociaux establish a fee schedule for services with price ceilings or a system for controlling the indexation of the cost of these services.